Wednesday, January 16, 2013

The Challenge (and Danger) of Collective Accountability



 Recently a judge in New York has found a way to accomplish something that is normally difficult to impress upon board members. “Joint accountability” is a term used to apply to groups such as boards that are collectively accountable with each person carrying the same accountability as all others on the board. They all share in the same accountability. Unfortunately, this is a difficult concept to reify for a group—that of mutually shared accountability. Patrick Lencioni addresses it in his book, The Five Dysfunctions of a Team, explaining that without it, team effectiveness is mitigated. Shared accountability, in turn, says Lencioni, depends on commitment (by each member). Nevertheless, several elements found frequently in board governance diminish the sense of shared accountability, size (too big), poor attendance, hiding, failure to individually engage, e.g., to participate, or abstaining when voting, not owning board decisions once made, etc.
In the Dec. 10th NY Times was a story of the board of a nonprofit charity that rents affordable housing to students. The board members were fined roughly $1 million each for “stunning” negligence by “breaching” the duties of loyalty and care in permitting the organization to engage in fraud via inurement—self-dealing with a corporation owned by the NP’s executive director. In spite of the fact that the ED mislead the board, the court held that they had a duty to monitor organizational transactions to assure avoidance of conflict of interest and fraudulent inurement. Trustees also had, themselves, some individual “consulting contracts” with the organization, which perhaps helped blind them to other forms of perfidy.
Accountability is real. However, when society invented the board as a means to oversee corporations about 500 years ago it introduced a group dynamic that, by its nature, often impairs a member’s individual personal sense of accountability for the quality of shared governance. This judge found one solution!

(Originally post on our website 1/2/2013)
RMB

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